Research / LAB-0014

How would you know a phone has been compromised?

The most capable spyware is built so that its owner notices nothing. This article reads the public record on what people did notice, what checking tools and company notifications can and cannot show, what U.S. and international guidance advises, and what a device examiner can and cannot conclude.

  • Daniel Addai, SectraTEK Lab
  • Version 1.0
  • 2026-11-08
  • CC BY 4.0
  • Early research

Cite as

Addai, D., SectraTEK Lab (2026). How would you know a phone has been compromised? LAB-0014, version 1.0. https://lab.sectratek.com/research/lab-0014/

Citation guide

Methodology note

Drafted with AI assistance and reviewed by the author before publication. Rewritten from an earlier newspaper feature by the author.

Summary

  • The best-documented signs in the public record are small and ordinary: a battery that drains quickly, updates that fail. In one widely reported case they were the first things the owner noticed. They are also common on healthy phones, and we read no study of how often they appear on infected ones.
  • Advanced "zero-click" attacks need no mistake from the owner. That is why a lack of any odd link or message proves nothing.
  • Apple and the research groups agree on one thing: notifications and public tools help, but none gives a clean bill of health. Apple's notices are not real-time alerts, and the toolkit's own documentation says public indicators are insufficient to call a device clean.
  • U.S. and international guidance for people at higher risk is mostly about shrinking the attack surface: updates, Lockdown Mode, an occasional full restart, and expert help.
  • An examiner can report what a device shows and what it cannot show. "No evidence found" is a statement about the data, not about the person.

A case that began with a battery

Ghanem Al-Masarir is a Saudi satirist who lives in London. Middle East Eye reported in July 2022 that his iPhones had batteries that were dying quickly and refused to update with the latest software, and that the Citizen Lab, a research group at the University of Toronto, then ran a forensic investigation and found the phones had been hacked with Pegasus, the spyware sold by NSO Group.

In January 2026 the same outlet reported that the High Court in London awarded him a total of £3,025,663 against the Saudi state. According to that report the judge, Mr Justice Saini, accepted that Saudi authorities infected his phone with Pegasus acquired from NSO Group in 2018, and concluded that a physical attack on him in London that year was directed from Riyadh. The report adds that the kingdom's claim of state immunity was rejected in 2022 and that its appeal was struck out in 2024 after it failed to pay court costs. We read that account in the press, not the judgment.

The reason to tell the story here is narrow. Nothing in the reports says the battery or the failed updates proved anything at the time. They are the signs the owner remembered, and the forensic work that followed is what established the infection.

Why the best spyware is quiet

Some of the most capable spyware reaches a phone through what researchers call a zero-click exploit: the phone processes a malicious message by itself and the owner does nothing. In September 2021 the Citizen Lab described one such exploit, FORCEDENTRY, a zero-day zero-click attack against Apple's iMessage that targeted an image rendering library. It was found on the phone of a Saudi activist, which the lab found had been infected with Pegasus in March 2021. Apple fixed the flaw the same day the lab published, as CVE-2021-30860.

This matters for advice. "I never clicked anything" is true for many victims of this class of attack, so it does not rule one out. It also means a long list of rules about suspicious links, useful as it is against ordinary scams, is not a defense against the rarest and most expensive attacks.

It also means that sound habits and honest uncertainty go together. Apple says its threat notifications go to a very small number of people it believes were individually targeted by mercenary spyware, often because of who they are or what they do, and that most people will never be targeted. That is the right frame for the rest of this article: most phone trouble is ordinary trouble.

What an ordinary person can notice

Figure 1 sets the signs people usually list beside their ordinary explanations. Apple's own support article on fast battery drain gives several: batteries wear out over time, and after an update some background tasks keep running and can affect battery life and heat for a few days. Wear, a recent update, poor signal and a heavy app are far more common causes than spyware, and each is easy to check.

Common signs, ordinary explanations and what would raise concern
SignOrdinary explanations to rule out firstWhat would raise concern
Battery drains much faster than beforeBattery wear, a recent update finishing background work, heavy apps, weak signal.Still drains fast after the checks in Apple's guidance, on a battery reported as healthy, with no change in use.
Phone runs warm while idleSetup or an update after a restore, charging, a hot room.Persistent heat with the screen off and nothing running, together with other signs.
Updates fail repeatedlyLow storage, a poor connection, a busy update server.Repeated failure on a good connection with room to spare.
Unexplained mobile data useCloud backup, video, an app update, a new setting.A steady rise with no matching change in use, seen in the per-app list in settings.
A threat notification from the device makerA genuine notice goes to a very small number of people, according to Apple.Apple says to confirm a notice by signing in at account.apple.com yourself and never to follow a link in it.
Figure 1Signs, ordinary causes and what raises concern. The third column is the Lab's reading of the sources, not a measured threshold. Ordinary causes beyond those in Apple's battery article are general knowledge and are not sourced. Source: Apple Support articles on battery and on threat notifications; Middle East Eye, 28 July 2022.

No single sign proves anything. The only sign in the list that comes from a party able to see inside the system is a threat notification, and Apple says that its investigations cannot reach complete certainty and that it does not say what triggers a notice.

What checking can and cannot show

Four routes appear in the public record. Figure 2 compares them; the text below adds what each cannot tell you.

Four public routes to checking a phone, what each needs and what it cannot show
RouteWhat it isWhat it cannot show
Company notificationA message from the device maker or an account provider when it believes a user was individually targeted.Timing is not real time. Apple does not say what triggers a notice, and no notice is not proof of safety.
Indicator scan with a public toolkitThe Mobile Verification Toolkit, released by Amnesty International's Security Lab in July 2021, compares data extracted from a phone with lists of known indicators.Its documentation says public indicators are insufficient to call a device clean, and that it is a research tool, not a self-assessment tool for end users.
The restart log on iPhoneKaspersky reported in January 2024 that the shutdown log, kept in an iPhone's diagnostic archive, held traces of Pegasus in infected phones it studied.It only records on a restart. Some clean phones also showed delays. Kaspersky confirmed Pegasus only; Predator and Reign were suggested, not confirmed.
Expert forensic examinationA trained examiner reads the device or an extraction against known indicators and the rest of the evidence.Limited by what the phone kept and what the examiner has. Can say what is present; cannot prove absence.
Figure 2Four routes and their stated limits. Source: Apple, Support article on threat notifications; Mobile Verification Toolkit documentation; Kaspersky, Securelist, 16 January 2024.

Notifications

Apple says it has notified users in more than 150 countries since 2021, in the lock screen, in settings, by e-mail and as a banner on the account page after sign-in. In its report on a former European Parliament member, the Citizen Lab noted that Apple had sent him threat notifications on 2 March 2023, 29 August 2023 and 10 April 2024, that he did not recall them, and that such notices are typically sent in batches, often months after targeting. In that case the lab found high-confidence infections on 21 October 2022 and on 6 and 7 March 2023, and warned that other infections could have gone undetected because of the limits of forensic data.

The toolkit

The toolkit's method was reviewed in July 2021 by the Citizen Lab at the request of Amnesty International and Forbidden Stories. The lab found the core forensic methods sound and independently confirmed that they identified Pegasus in four iTunes backups. It also said the review covered a sample of devices and backups and not the wider investigation. In practice the toolkit is where an expert starts, not where an ordinary reader finishes.

The restart log

Kaspersky's method looks for reboot delays caused by "sticky" processes and a path it saw in Pegasus cases. Two cautions came from the company itself: it is not a silver bullet, and some uninfected phones had two or three delay notices, so delays alone prove nothing. A security vendor, iVerify, reported in October 2025 that iOS 26 overwrote this log at each restart, which would erase older entries, and in February 2026 that iOS 26.2 returned to creating a new log. That is a vendor's account, and it also says the fix does not restore entries already lost. The lesson is general: how long evidence survives depends on the software version.

What public guidance advises

For people who think they may be targeted because of their work, the public advice has a consistent shape.

  • Keep the system updated. Apple's general advice includes keeping devices updated, and the FORCEDENTRY flaw was closed by an update.
  • Consider Lockdown Mode. Apple describes it as an optional, extreme protection for a very small number of people. It blocks most message attachment types and link previews, restricts some web technologies and incoming FaceTime calls from people you have not contacted, and stops configuration profiles being installed. Apple says calls, plain-text messages and emergency features keep working.
  • Restart the phone fully from time to time. The U.S. National Security Agency's 2020 mobile guidance recommends a weekly restart, according to the Associated Press. The same report says the agency acknowledged that it works only sometimes, and a Citizen Lab researcher said a determined operator could simply send another zero-click exploit. Its value is making a persistent attacker work harder.
  • Get expert help early. Apple points to Access Now's Digital Security Helpline, which says it gives free technical support to civil society groups, journalists and activists around the clock after a vetting step.

One caution on the restart advice, from the examiner's side: a restart can also remove memory-only traces. If you have a specific reason to think you are being targeted, ask the expert helping you before you restart, update or reset the phone.

What an examiner can and cannot conclude

An examiner can say that a named indicator is present on the phone, say which file or record it came from, and describe how long that store reaches back. An examiner can also say that a device-maker notice exists, give its date, and note that it is a statement by the company and not a finding about the phone.

An examiner cannot call a phone clean because no indicator was found. Public lists lag behind new tools, many records are rolling stores that overwrite themselves, and some operators try to remove traces. In its 2022 report on El Salvador the Citizen Lab noted that Pegasus can delete evidence of exfiltration, so the absence of that evidence does not show that nothing was taken. For the same reason an examiner cannot assign blame to a company or a government from a device alone: in the European Parliament case the Citizen Lab found high-confidence infections but said it could not conclusively attribute them to a government agency and named no customer. Lab work on empty results explains when "nothing found" may be read as "nothing happened" (LAB-TR-0034).

What this article does not claim

Read these before you act on a sign

  • No sign here is shown to predict an infection. We read no source that measures how often the signs in Figure 1 occur on infected and on healthy phones.
  • The court findings are reported from a news account, not from the judgment, and nothing here goes beyond that account. NSO Group and Saudi Arabia are named only for what the cited reports say.
  • The restart-log and iOS 26 points rest on one security company's reports and on the reports of another; the Lab did not test either. Apple's response was not read.
  • This article gives no instruction for installing or running monitoring software on anyone's phone, and no method for hiding it.
  • If your device is lost, stolen or you fear for your safety, contact a trained helpline or your own legal adviser. This article is not advice for a specific case.

Sources

Every claim and where it comes from. Pages were read on 2026-11-08. The Washington Post, the BIS release and the NSA document itself could not be read by the Lab's tools and are not relied on here. Numbers that could not be sourced were left out.

Sources for the claims in this article
ClaimSource
The phones' batteries were dying quickly and refused to update; the Citizen Lab forensic investigation found Pegasus.Middle East Eye, "Digital nightmare: The Arab dissidents ruined by phone hacking", 28 July 2022. middleeasteye.net.
The High Court award of £3,025,663; the judge; the court's acceptance that Saudi authorities infected the phone with Pegasus in 2018; the Harrods attack; the 2022 immunity ruling and the 2024 strike-out. The report does not say whether Saudi Arabia took part in the final hearing.Middle East Eye, "UK High Court orders Saudi Arabia to pay dissident over Pegasus hack", 26 January 2026. middleeasteye.net. The judgment itself was not read.
FORCEDENTRY: zero-day zero-click exploit against iMessage, image rendering library; Saudi activist's phone infected in March 2021; Apple fix CVE-2021-30860; published 13 September 2021.The Citizen Lab, "FORCEDENTRY: NSO Group iMessage Zero-Click Exploit Captured in the Wild". citizenlab.ca.
Threat notifications go to users Apple believes were individually targeted by mercenary spyware; most people will never be targeted; delivery channels; confirm at account.apple.com; Apple's investigations cannot reach complete certainty; more than 150 countries since 2021; Lockdown Mode and the Access Now helpline are recommended.Apple Support, "About Apple threat notifications and protecting against mercenary spyware". support.apple.com/en-us/102174.
What Lockdown Mode is and what it restricts; calls, plain-text messages and emergency features remain.Apple Support, "About Lockdown Mode". support.apple.com/en-us/105120.
Battery wear; background work after an update can affect battery life and heat for a few days.Apple Support, "If the battery in your iPhone or iPad drains too quickly". support.apple.com/en-us/120745.
Notifications to a former MEP on 2 March 2023, 29 August 2023 and 10 April 2024, not recalled; typically sent in batches, often months after targeting; infections on 21 October 2022 and 6 and 7 March 2023 with high confidence; other infections may be undetected; no customer named.The Citizen Lab, report on espionage against the European Parliament, 3 July 2026. citizenlab.ca.
The toolkit: released by Amnesty International's Security Lab in July 2021; public indicators are insufficient to determine that a device is clean; research tool, not designed for self-assessment by end users; consensual forensics only.Mobile Verification Toolkit documentation. docs.mvt.re and introduction.
Citizen Lab review of Amnesty's methods: methods sound; four iTunes backups; sample only; review is of methods, not the wider findings.The Citizen Lab, "Independent Peer Review of Amnesty International's Forensic Methods for Identifying Pegasus Spyware", 18 July 2021. citizenlab.ca/amnesty-peer-review.
The restart log: records each reboot; the Pegasus path; sticky processes; not a silver bullet; clean phones with two or three delays; only Pegasus confirmed; Predator and Reign suggested; confirmed alongside the toolkit; recommendation to restart often.Kaspersky, Securelist, "Shutdown.log: lightweight iOS malware detection method", 16 January 2024. securelist.com. Scripts released 17 January 2024: Help Net Security.
iOS 26 overwrote the log at each restart (reported 21 October 2025); iOS 26.2 returned to a new log on restart; the fix does not restore lost entries. Vendor claims.iVerify, iOS 26 post and iOS 26.2 post (page dates differ from bylines; bylines used).
Weekly restart recommended in the NSA's mobile guidance of the prior year; the agency says it works only sometimes; a Citizen Lab researcher says a determined operator could reinfect; many attacks live only in memory.Associated Press, "Turn off, turn on: Simple step can thwart top phone hackers", 28 July 2021. ajc.com. The NSA document was not read.
Pegasus can delete evidence of exfiltration, so its absence does not prove data was not taken; 35 people infected in El Salvador.The Citizen Lab, "Project Torogoz", 12 January 2022. citizenlab.ca.
Access Now's Digital Security Helpline: free, for civil society, activists and journalists, 24/7, eligibility vetting first.Access Now. accessnow.org/help.

Version history and corrections

Version history
VersionDateChange
1.02026-11-08First publication.

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